Your payment is nonrefundable if you choose to cancel after 48 hours until your event. It is your commitment to us and our commitment to you. Because we do not double book bounce houses or waterslide rentals like most other vendors, we have lost the venue from your rental if you cancel. We will always try to work with you to reschedule.
Jump N Slide AZ has the right to cancel or postpone a party due to weather forecast. Any party on a date with adverse weather conditions may be cancelled by Jump N Slide AZ or customer for the following reasons:
- Winds or gust of wind exceeding 20mph
- Rain or precipitation at or higher than 50%
- Any other hazardous conditions
- No refunds will be issued for weather once unit is delivered.
Your safety and the inflatables matter to us. If conditions are hazardous to the participants or inflatables, we will advise you to cancel or postpone your event. In the event that a reasonable solution can not be reached, Jump N Slide AZ has the right to make the final decision.
Overall, you are important to us. We hope you enjoy your event and experience with our company, and our bounce houses, and waterslide rentals.